UX-and-CX-Viderity description: This document examines the customer perspective on value in collaborative exchanges. Through analysis of consumer sentiments on social media, the study identifies four types of capital that customers seek in return for their...
Evolution-of-Customer-Experience-Viderity description: Customer experience is driving digital transformation globally. Organizations are shifting their approach, using data to attract and retain customers through empathetic and intuitive experiences. However,...
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WordPress is considered the easiest to use CMS thanks to a very friendly interface. It also has an amazing number of plugins which allow extension of its functionality in various possible ways. WordPress is the top ranking CMS today and powers an impressive 30% of the...
In implementing new technologies, the transition from prototype to deployment can be exciting, gratifying and daunting. Challenges abound. The technology may not be optimized for scaling. Production costs may be too high. Complex design packages can reduce...
Viderity is a web design and development agency with nearly a decade’s worth of experience working with government agencies. Our dedicated team of experienced web professionals is passionate about Internet strategy, information architecture, design and technology....
Usability Testing Throughout System Development.
