UX-and-CX-Viderity description: This document examines the customer perspective on value in collaborative exchanges. Through analysis of consumer sentiments on social media, the study identifies four types of capital that customers seek in return for their participation or information: economic, cultural, social, and information capital. The findings emphasize the importance of delivering value through diverse forms of capital to enhance the user experience.
Brochure
Unlocking the Value of User Experience
CX/UX ∙ Design ∙ Development ∙ Social Media ∙ Technology
Cloud Services, Optimized Development, Automation, Development To Production, Agile Development, Infrastructure Auditing, Infrastructure Design and Strategy, Cloud Migration, Configuration Management, CI/CD Pipeline Development, Security Auditing, Cloud Cost Optimization, Streaming, Training, Modular Containerized Service Architecture, Resources Scalability, Jenkins, Chef, Docker, Packer, AWS CloudFormation, DevOps Transformation, Amazon Web Services
