Evolution-of-Customer-Experience-Viderity description: Customer experience is driving digital transformation globally. Organizations are shifting their approach, using data to attract and retain customers through empathetic and intuitive experiences. However, there’s a gap between customer expectations and perceived value, with organizations lacking integrated CX systems. To bridge this gap, they need customer platforms that connect with customers, understand their needs, and augment employees. Implementing these platforms requires complex transformations and continuous optimization. Ultimately, customer platforms enable end-to-end CX transformation, delivering value at speed for businesses and customers.
Evolution Of Customer Experience
Cloud Services, Optimized Development, Automation, Development To Production, Agile Development, Infrastructure Auditing, Infrastructure Design and Strategy, Cloud Migration, Configuration Management, CI/CD Pipeline Development, Security Auditing, Cloud Cost Optimization, Streaming, Training, Modular Containerized Service Architecture, Resources Scalability, Jenkins, Chef, Docker, Packer, AWS CloudFormation, DevOps Transformation, Amazon Web Services